Ben Davis

Cloud & IT Professional

Passionate about cloud technologies and IT infrastructure. Currently advancing my expertise in cloud computing while providing exceptional IT support.

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Experience

IT Help Desk Technician

Current Position

Present

Providing technical support and troubleshooting for end-users, managing IT infrastructure, and ensuring smooth operations across the organization. Gaining hands-on experience with various technologies while building a strong foundation in IT operations.

  • Resolve technical issues and provide user support
  • Maintain and troubleshoot IT systems and networks
  • Document technical procedures and solutions
  • Collaborate with IT team on infrastructure projects

Education & Learning

Cloud & IT Studies

Ongoing

Actively pursuing knowledge and certifications in cloud computing and IT infrastructure. Focused on modern cloud platforms, DevOps practices, and enterprise IT solutions.

Cloud Technologies

AWS, Azure, GCP fundamentals

IT Infrastructure

Networking, Security, Systems

Skills & Technologies

Cloud Platforms

AWS, Azure, Google Cloud

IT Support

Troubleshooting, Help Desk

Networking

TCP/IP, DNS, VPN

Operating Systems

Windows, Linux, macOS

Scripting & Automation

PowerShell, Bash, Python

Documentation

Technical Writing, Procedures

Let's Connect

I'm always interested in new opportunities in cloud computing and IT infrastructure.

Ready to discuss how I can contribute to your team?

Please reach out through your preferred channel to connect.